Shipping Policy
At Pearlbud, we’re committed to making sure your order arrives safely and on time. Below is everything you need to know about how we handle shipping and fulfillment.
Order Processing
- Orders are processed within 2–5 days after being placed.
- Once your order ships, you’ll receive a confirmation email with a tracking number.
- If you don’t see this email, please check your spam or junk folder.
Estimated Delivery Time
- Standard shipping typically takes 10–14 days, depending on your location.
- Delays may occasionally occur due to customs, carrier disruptions, or severe weather.
Multiple Shipments
- Some orders may arrive in separate packages if items are fulfilled from different locations.
- Each shipment will have its own tracking number, which will be emailed to you once shipped.
Tracking Information
- Tracking numbers are provided as soon as your order is dispatched.
- Please allow up to 5 days for tracking updates to appear after shipment.
Shipping Issues
If your tracking status shows “Delivered” but you haven’t received your package:
- First, check with your local postal service, neighbors, or building manager.
- Pearlbud is not responsible for lost or stolen packages once delivery has been confirmed by the carrier.
Contact Us
If you have any questions about your order or tracking, feel free to email us at info@pearlbud.com. We’re happy to help.